Countless companies tend to recycle their digital marketing strategy from the previous year without updating it according to the latest online trends. This can result in a stale, predictable approach to digital marketing, PPC and retargeting. Not only that, but it could also lead to a decrease in the success of your online marketing efforts. Here’s why and how to rethink your digital marketing strategy for 2019:
As every digital marketing agency worth its salt knows, your digital marketing strategy means nothing if you haven’t clearly defined your objectives! Needless to say, objectives change from year to year. So before you change anything else, be sure to revisit this section of your plan and think carefully about what you would like to have achieved by this time next year.
Are you focusing most of your attention on SEO and your company’s website? While this is indeed very important, you will also want to be sure that you’re dedicating enough time to creating a good social media presence for your business, too. You can generate even more traffic to your website through Facebook ads and remarketing, for example. Plus, you’ll be able to speak to your customers directly – talk about invaluable insights into your efforts!
Before you dive head-first into implementing your strategy, it would definitely be worth your while to check up on your competitors and what they have achieved through their digital marketing efforts in the previous year. Staying up to date with your competitors is almost as important as being innovative and original.
Are you struggling to make your mark on the digital marketing world? The truth is that it requires more than a fancy website design, a few social media marketing pages and basic SEO – it requires passion and an ability to keep up to date with the latest trends. In an effort to help you achieve better results this year, here’s our take on the top digital marketing trends for 2019 and beyond.
- Artificial Intelligence
Artificial intelligence definitely isn’t a new thing – it has been a hot topic for a while now. However, it is quickly becoming an expected aspect of a company’s digital marketing efforts. A great example of how you can implement it is by introducing a chatbot to your website. Chatbots allow you to offer your customers an ‘always-on’ welcome, making sure that you’re there for them whenever they need you to be. Chatbots are also sure to improve your company website’s SEO in the long run.
- Social Media Marketing
It is nearly impossible for businesses to avoid exploring social media marketing any longer. Nowadays, if your company does not have a social media presence, your potential customers automatically lose faith in the products and services that you are offering them. A solid social media presence, on the other hand, helps to foster trust, interest and engagement.
- Voice Search
Voice search is set to become increasingly popular in 2019. In fact, it is estimated that almost half of all Google search queries will be done via voice search. This means that it’s time to update your website content. Think longer keywords and more detailed questions for best results.
In search of a digital marketing agency specialising in small business marketing, email marketing, SEO and more? Welcome to the Digital Marketing People. Contact us for more information on how we can help you.
Ultimately, email marketing is a way to generate leads for your business, however, in recent times with the large reach of marketing automation, up to 76% of leads generated by marketing never turn into sales. This is because these leads are not nurtured and the user loses interest and drops off. This poor performance in marketing and sales can be somewhat stemmed when you combine your email marketing with a proper lead nurturing strategy. Here are a few points to consider:
As with any strategy or campaign, you need to understand what it is you can get out of it. Typically, you want to focus on either generating revenue or building brand awareness and loyalty. With generating revenue, your goals will shift toward getting your end-user to buy or try a product. With a brand awareness or loyalty building campaign, you are trying to entice people to sign up, request a demo or interact with your business in some way – typically through content marketing.
Organize Your Email List
Segmenting your email list by company, job title and interest, among other things, will allow your marketing automation to be more effective, as its targeting can be fine-tuned to be more relevant and engaging to the audience.
Understand The Difference Between Leads And Subscribers
All new signups for your monthly newsletter or email blast should not automatically be treated as leads and have budget spent on them in your lead nurturing strategy. Focus your time and your budget on nurturing the qualified leads you have generated through your various targeted campaigns.
Marketing is an essential part of every business. Digital marketing has grown in leaps and bounds with the advent of the internet and has become a major part of every marketing strategy. With digital marketing, inbound marketing has become a lot more successful. But what is inbound marketing? Well, simply put, inbound marketing is a form of content marketing designed to bring prospective clients to you, rather than you going after them. So, in what ways can you implement this?
- Search Engine Optimization.
Search Engine Optimization (or SEO) is a method of inbound marketing that targets people looking online for a product or service that you offer. SEO is a form of website optimization that makes your website appear close to the top of the Search Results. If you are reading this article, it is because the SEO worked. This Festive Season, Christmas themed SEO will add relevance to your website.
- Content Marketing
Content Marketing is the act of creating free content to distribute to create interest in your product or service and entice the potential lead into taking an action. SEO and content marketing often go hand-in-hand, as the content can be used for SEO. A good example of such content would be this article.
- Social Media Marketing
The Festive Season is a good time to engage with your customer base. Social media marketing allows you to speak directly to your customers and get feedback, build brand loyalty and even launch campaigns directly with your audience.
- Relevant Landing Pages
The landing page a customer gets to after clicking a link should be directly relevant to the link or search term that led them there. This is the last part of their journey and is critical to the success of your inbound marketing campaign, so ensure that your landing pages are relevant.
For any business, both traditional and e-commerce, the holiday provides a great opportunity to increase revenue and lift sales and awareness. Digital marketing is more important than ever at this time of year, but more than that, you want to be able to engage with your clientele to give them a more personal touch this holiday season. And the best way to do that is by employing social media marketing. The Digital marketing People are the experts at implementing a social media marketing strategy, and we have compiled a few ideas to think about this festive season.
Engage With Your Following
Social media is unique in that it allows you to engage with your audiences, and it also allows your client base to engage with your business. The festive season is the ideal time to encourage client engagement with your business on Social Media. For example, offering a discount to those who upload photos of them posing with your product. This social media marketing strategy engages with clients and acts as an online reputation management tool.
Make Your Website Mobile Friendly
Over 60% of adults who are online access the internet through their phone. While most e-commerce transactions still take place on a desktop or laptop, most users will browse a store on their mobile beforehand. That means that you need to ensure that your site is optimized for mobile and tablet viewing to ensure your inventory can be seen.
Market to Cart-Droppers
It has been shown that people who have previously visited your site are much more likely to buy something from you than those who have never been to your site before. With that knowledge, you should start orienting your digital marketing campaigns to market to cart abandoners more than new users.
Some people still think that coupons are a thing of the past. However, in 2018, this could not be further from the truth. Everyone, from millennials to affluent people, loves getting something free, and coupons are a great way to deliver a free gift this Christmas.
If you are not yet convinced, here are some intriguing coupon statistics:
- 96% of consumers use coupons
- 85% of Americans use coupons
- Discounts and coupons came in as the top-ranking tactic for driving loyalty with 61% of consumers saying they use them
- 48% of US companies use mobile coupons for marketing
- At least 5% of US internet users redeemed a digital coupon or code at least once per year in 2015
- 68% of consumers say that coupons generate loyalty
- 50% of consumers are more likely to visit a store if they have received a coupon
The festive season catapults people into a spending frenzy and they will be expecting promotions, sales, discounts and other gifts. Whether you run an e-commerce website or want people to visit your brick and mortar store, give your customers the gift of a coupon this Christmas.
If this is the first time you will be incorporating coupons into your digital marketing strategy, then keep it simple. A coupon offering a buy-one-get-one-free deal or a discount that is redeemable over the festive season can be appealing enough to boost your sales.
There have been many technological developments in the digital coupon sphere. NFC stickers and QR codes are now an accepted way for people to gain points that they can redeem from a business or boost their status in a company’s loyalty programme. If you have an app, then you should consider using push notifications to send your customers coupons or codes that they can use when they are buying. This is a great way to strike while the iron is hot because they will already be using their smartphone or tablet.
Whether you have recovered from Thanksgiving or not, Halloween is nearly upon us. Remembrance Day and Veterans’ Day are around the corner. American Thanksgiving, Christmas, Boxing Day and countless random celebrations such as “Fountain Pen Day”, “World Diabetes Day” and even “Bartender Appreciation Day!” Are you in need of some email marketing tips for your holiday campaigns?
- Tip 1 – Keep It on the Up-and-Up
Spam is the surest way to create a terrible first impression, to get you into trouble with the cyber-police and to ruin your efforts at email marketing. So, make sure that you have the proper permission to add contacts to your mailing list.
- Tip 2- Make It Worthwhile
Considering that those on your email list have shared with you that most precious of commodities – their email addresses – you need to keep them happily engaged so that they not only stick around but also come to be ambassadors for your business.
Valuable content marketing will do just that and encourage those on your mailing list to share content, which is humorous, insightful, informative or entertaining. The ripple effect should bring in additional subscribers.
- Tip 3 – Go Snow White Internet service providers (ISPs) are getting stricter about what they allow in, and what they block. Just like a good Western where a cowboy wearing a white hat was regarded as trustworthy, so safe email recipients are white listed. At the top of your emails – especially on the thank you and initial follow-up email – provide instructions to add your email address to the recipient’s address book.
- Tip 4 – Automate
With all those holidays mentioned in the introduction, you could easily forget to send a mail. Rather than wasting brainpower remembering to hit “send”, use marketing automation to ensure that you never miss the perfect opportunity to connect with your fans.
The Digital Marketing People
Looking for a digital marketing agency, which specializes in email marketing automation? Look no further – contact us today to discuss your organization’s unique set of needs.
Warren Buffet knows a thing or two about business, and he noted, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently.” What sets today apart from the 1950s when Mr. Buffet started out, is that your standing is now done, made or broken largely by digital means. Thus, online reputation management must be a key element in your digital marketing plan.
Here are our top tips for managing your online reputation:
- Make It Easy to Complain
Yes, you read that correctly! By making it easy for your customers to complain, you are also making it easier for you to monitor. Oftentimes people do not complain to a business when they are dissatisfied because they could not be bothered, do not think it will do any good, are in a hurry or even because they do not want to get an employee in trouble.
As many as 96% of customers who have problems do not complain – they just do not go back. Though they may not be talking to you, they are definitely talking about you.
- Respond Quickly
As part of your social media marketing strategy, plan how you are going to handle negative feedback. Then make sure that your initial response is sent immediately. Even an automated reply is better than hearing nothing when you are in the position of the seething customer.
Even if you are not at fault, apologize. Bottom line: you are sorry that someone is unhappy with your business. Make sure the apology is sincere and inspires confidence in the customer’s mind that you will resolve the problem.
In a non-defensive manner, ask probing questions to uncover the problem. Ask clarifying questions to reveal the cause of the problem. Only then can you offer alternatives and solutions.
- Ensure Closure
The problem is only resolved when your customer says so. Avoid making promises you cannot keep and be honest about obstacles you may encounter. Most importantly, follow up to make sure that your customer is completely satisfied – hopefully enough to write a glorious review of how you handled his or her complaint!
The Digital Marketing People
If you would like expert advice on online reputation management and other aspects of social media marketing, get in touch with the Digital Marketing People today.
With just six weeks until Black Friday, you are probably working hard on planning the special deals you plan to offer. Chances are you are so busy running your business while also preparing for the sale that you have not given your digital marketing a second thought. Yet, now is the perfect opportunity to get good qualified leads of people looking for exactly what you are selling by using PPC and locally targeted social media marketing.
- Seriously Social
Like it or not, social media is all around us. In fact, 68% of consumers check out local businesses on social media; and 78% of local searches result in offline purchases. Rather than wasting your valuable time posting to Facebook, Twitter and Google, consider using an affordable digital marketing agency to kick-start and maintain a strong marketing presence in your community on all the important channels. Not only will your social media posts be taken care of, but you will also benefit from a well-crafted landing page designed for conversion.
- Only Pay for Results
It sounds almost too good to be true, but with Pay-Per-Click advertising, you only pay when a prospect is sufficiently interested in your ad to go ahead and click on the link. That way, you can design a variety of ads, which appeal to a specific target market or to customer personas, and not have to double or triple the cost of displaying them.
Whether you fancy Facebook ads, Google’s AdWords, display ads, YouTube ads or even retargeting on Facebook and remarketing with personalized emails, you pay only for what gets a reaction (or, more specifically, a click!)
The Digital Marketing People
Specialists in retargeting, remarketing, Facebook ads and PPC, we are a one-stop digital marketing shop! Contact us to get your PPC strategy ready for Black Friday.
Black Friday is a mere seven weeks away. Before then, it is essential that you prepare a digital marketing campaign for high-impact results. Fear not, though, because in this article we will share with you some of the top small business marketing tools such as SEO and responsive website design.
Search engine optimization (SEO) is often discussed in hushed tones of reverence and mystery. The fact is that being found by consumers who are looking for what your organization offers is not achieved by trickery, but by good digital marketing practices.
The key is to align your content with the terms users may enter when searching online. Keyword research is necessary to maximize the return on investment of the “value” of the various words or phrases. Next, you must ensure that your online presence is correctly structured to effectively answer your prospects’ questions, to load quickly and to run smoothly.
To be responsive is to be approachable, receptive and flexible. Exactly how any business would like to describe their connection with their clients and prospects. In our digital age, it means having a website, which is easy to use no matter whether you are accessing it at a desktop PC with a massive screen, a teeny-tiny mobile device in the palm of your hand or anything in between. (Like on this page – try it out by resizing your browser to be as narrow as a mobile phone’s screen.)
When phones got smart, the term “responsive” came into being. Because in 2018 web browsing on mobile devices outnumbers the volume of browsing done on desktop computers, the catch phrase has been elevated to “mobile first responsive web design”. It is the most cost-effective and SEO friendly way to have a site appear properly on all physical media sizes. In other words, ensure that your website is responsive ahead of the Black Friday madness.
The Digital Marketing People
Contact the Digital Marketing People for advice on a high-impact digital marketing and responsive web design, as well as SEO services before Black Friday is upon us.